Privacy policy

Privacy Policy

This Privacy Policy describes how phenoglam collects, uses, and protects your personal information when you visit or make a purchase from our website.

We comply with the General Data Protection Regulation (GDPR).

Information We Collect

When you visit our store, we may collect the following information:

• Name
• Billing and shipping address
• Payment information
• Email address
• Phone number
• IP address

Device and browsing information

How We Use Your Information

We use the information collected to:

• Process and fulfill orders
• Communicate with you about your order
• Provide customer support
• Prevent fraud and security risks
• Improve our website and services

Sharing Your Information

We may share your information with trusted third-party service providers that help us operate our business, including:

• Payment processors
• Shipping providers
• Marketing platforms

Your information will never be sold.

Data Retention

We retain your information only for as long as necessary to provide services and comply with legal obligations.

Your Rights

Under GDPR, you have the right to:

• Access your personal data
• Request correction or deletion
• Object to processing
• Request data portability

To exercise these rights, contact us at info@phenoglam.com